Resources

We have information for organisations which may be of use to you.

Please note for urgent support, please call NHS 111 or 999 for advice.

How to ask for a second opinion?

The NHS encourages patients use their right to seek a second opinion – https://www.patients-association.org.uk

How to make an informal complaint?

The PALS can provide information on making complaints – https://www.nhs.uk/nhs-services/hospitals/what-is-pals-patient-advice-and-liaison-service/

How to make a formal complaint?

Individuals in England can make complaints online – https://www.england.nhs.uk/contact-us/feedback-and-complaints/complaint/